Refund policy
Refund Policy
At yearn chocolates, we are committed to ensuring your satisfaction with our products. If you encounter any issues with your purchase, please don’t hesitate to contact us. We will endeavour to address your concerns promptly and effectively.
Submitting Feedback or Concerns
Please reach out to us at .ua.moc.setalocohcnraey@olleh To assist in resolving any issues, we may request additional details or photos to help us understand what went wrong.
Return and Refund Policy
All yearn chocolates products are sold on a no return for credit or exchange basis, with exceptions for cases where:
- The product arrives in a damaged state
- It is deemed faulty
- An incorrect item has been supplied
Decisions regarding refunds are made at our discretion and are subject to legal requirements. However, our priority is always to resolve any complaints to your satisfaction. Approved refunds will be processed within 5 business days.
We value your feedback and are committed to providing you with the best possible experience.
Email: .ua.moc.setalocohcnraey@olleh or use the Chat feature on our website.
Phone: 6988 4707 (30)